- 🎥 360° Video Required: Must provide 360-degree unboxing video for returns
- 📦 Original Packaging: Item must be in original unopened packaging
- 🏷️ Unused Condition: Product must be unused with all original tags attached
- 📱 Quality Check Video: 360° video showing product condition before use
- ⏱️ Timeframe: Return request must be initiated within 5 days of delivery
- 💰 Refund Processing: 3-5 business days after video verification
- ❌ Non-Returnable: Damaged packaging, missing accessories, or no 360° video
Important: 360° video must clearly show the product, packaging, and any issues.
Videos submitted after 5 days or without proper documentation will not be accepted.
